Problem-Resolution Resources

Academic concerns and grievances can include but are not limited to matters related to graduate qualifying examinations, comprehensives, dissertation preparation, research evaluation, doctoral orals, or advising relationships. Before filing formal complaints, students are urged to consider direct conversation with the individual causing the problem, or the appropriate department head or dean, in an effort to resolve misunderstandings and to achieve solutions as quickly as possible. Graduate students may also consult with the Graduate School Assistant Dean of Academic Affairs (jnagel@uoregon.edu) in trying to achieve an informal solution to their problem.

Ombuds Office

Graduate Student Academic-Related Grievances

Discriminatory Harassment and Sexual Harassment

Employment Related Grievances

Ombuds Program

The Ombuds Program offers all members of the campus community a central, safe, and easy place to gain access to support and problem-resolution resources. All communication with the Ombuds Program is understood to be confidential.  The ombudsperson will talk you through strategies, options, and resources for addressing your concern.  The office may also help you think through (or practice) a non-escalating approach for dealing directly with an issue. You may schedule an appointment with the ombudsperson by phone (541-346-6400) or by email (ombuds@uoregon.edu).  If you schedule the appointment over email, please do not include any confidential information. The ombuds office is located at 1685 E. 17th Ave.

More information is available at: https://ombuds.uoregon.edu/

A Summary of the Formal Graduate Student Academic Grievance Process

The formal grievance process, timelines and steps for graduate students is outlined in full at: https://policies.uoregon.edu/grievance-procedures

A graduate student must institute a formal grievance within 45 days of the time the student knows, or by reasonable diligence should have known of the matter prompting the grievance. The running of time under this policy shall be suspended during examination and vacation periods, including the period between the end of Spring term and the beginning of Fall term if the student is not enrolled in summer session. Graduate students are encouraged to notify the Graduate School Academic Affairs Manager when initiating a grievance.

Step One: The graduate student shall file a written grievance with the department head, department grievance committee, the college/ school grievance committee, or the dean of the relevant college, whichever is applicable. The decision rendered at Step One shall be in writing and shall be provided to the aggrieved and all other named parties to the grievance within 30 days of the receipt of the formal grievance.

Step Two: If the aggrieved graduate student is dissatisfied with the decision at Step One, the aggrieved shall file a written appeal of that decision to the dean of the school/college, or if the dean made the decision at Step One, to the Dean of the Graduate School, within 14 days of receipt of the decision made at Step One. The decision rendered by the dean to whom the appeal was addressed shall be in writing and shall be provided to the aggrieved and all other named parties to the grievance within 30 days of the receipt of the formal grievance

Step Three: If the graduate student aggrieved is dissatisfied with the decision at Step Two, the aggrieved shall file a written appeal of that decision to the Dean of the Graduate School within 14 days of receipt of the decision at Step Two, but if the Dean of the Graduate School made the decision at Step Two, the aggrieved may proceed to Step Four. The Dean of the Graduate School shall render a decision, in writing, within 30 days of receipt of the appeal, and provide copies of the decision to all the parties named in the grievance.

Step Four: If either party is dissatisfied with the Dean of the Graduate School's decision, an appeal may be made to the Provost by filing a written appeal within 14 days of receiving the decision at Step Three. The Provost may decide the grievance on the record already developed or may investigate further, or designate another to investigate. The Provost shall provide a copy of the decision at this level to all the parties named in the grievance within 45 days of receiving the appeal. The Provost's decision shall be final.

Discriminatory Harassment and Sexual Harassment

If you or someone you know has experienced sexual harassment, including sexual assault, dating or domestic violence, gender-based harassment or bullying, and stalking, go to https://safe.uoregon.edu/ to see your options to report and to receive help from a variety of sources. This site includes confidential resources open to graduate students both with or without a Graduate Employee (GE) appointment.

If you are in crisis or need counseling, call 541-346-7233 for a 24-hour confidential counseling line.

If you are unsure what to do, email Renae DeSautel (desautel@uoregon.edu), a confidential resource, who can review all available options and help you decide how to proceed.

If you observed directly or learned of an incident of sexual harassment or gender-based harassment while in your role as a Graduate Employee (GE), you may be required to report the incident. Contact Renae DeSautel (desautel@uoregon.edu), a confidential resource, for more information. Students may also inquire at the Office of Affirmative Action & Equal Opportunity (required reporter) for information on their rights, options, and resources (phone number: 541-346-3123). The Office of Affirmative Action & Equal Opportunity has information on grievance procedures and referrals.

Graduate students may also contact Darci Heroy, the Title IX coordinator (required reporter) by phone at 541-346-8136 or email at titleixcoordinator@uoregon.edu to report sexual harassment, including sexual assault, dating or domestic violence, gender-based harassment or bullying, and stalking.

Additional resources:

UO Police (required reporter): 541-346-2919

Eugene Police (required reporter): 541-682-5111

Off campus sexual assault crisis line (Sexual Assault Support Services; SASS): 541-343-7277
 

The University of Oregon is committed to providing a comprehensive and integrated response to students who have experienced any form of sexual harassment. Our goal is to ensure that all students who report to the university are met with a caring and compassionate response, and are provided with access to all available resources necessary to continue their academic program

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Employment Related Grievances

 Graduate students with complaints arising from their employment as Graduate Employees (formerly GTF/GRFs) should follow the grievance procedures specified by their collective bargaining agreement. http://gtff3544.net/

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UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Affirmative Action and Equal Opportunity, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.