Office Assistant

Department: Information Services
FTE: 0.49
Terms: Fall Winter Spring Summer
Academic Year: 2022-2023 & 2023-2024

Duties:

Information Services is looking for an office assistant to support their Audio/Video service center on campus. This position will be key to office operations and responsible for a wide variety of independent tasks with the goal of providing exceptional office and production organization support.

Duties are primarily clerical, and do not require prior advanced A/V knowledge, although this position will be trained on basic industry terminology and video processing/editing softwares to effectively provide support. This position works very closely with UO staff and undergraduate student employees to ensure office operations and projects are running smoothly. This position may also support additional IS teams or projects as needed.

Depending on employee performance and business need, this appointment may be renewed for subsequent years.

Duties:

  • Staff the service center as scheduled during normal operating hours, acting as the student lead employee, providing phone, email and service request assistance for customers as well as gear check out tracking for production assistants.
  • Assist with creation and management of employee schedule.
  • Create project templates, gear and equipment lists, estimates and final invoices.
  • Track, file, and prepare project deliverables to ensure timeliness. Includes, but is not limited to, model release forms, client reminders, exporting and delivering media.
  • Provide a professional and positive atmosphere for clients and staff, including cleaning/maintaining all business spaces.
  • Delivers, organizes, and archives projects; may prepare footage for delivery through Adobe Encoder or Premiere. (Training would be provided.)
  • Assist with YouTube channel and website posts for new videos and archival projects.
  • Schedule meetings on behalf of employees as needed.
  • Attend, and occasionally prepare or present information at staff meetings.
  • Meet with supervisor and UO staff regularly to discuss schedule and provide project updates.
  • Student Lead for Zoom webinar and online event licensing scheduling and consultation.
  • May include miscellaneous support duties such as delivery of gear/support to in the field projects as necessary, general cleaning/organization,picking up/assisting in pick-up of mail, supplies, or gear.

Required Qualifications:

  • Willing to follow safety protocols.
  • Commitment to equity, diversity, and inclusion.
  • Ability to work independently and meet deadlines.
  • Excellent communication and interpersonal skills.
  • Must stay organized and current on all professional communications and updates.
  • Able to remain flexible with job duties while adapting to current university needs.
  • Ability to multitask and work in an office with frequent interruptions.
  • Experience with cloud-based storage systems (Dropbox, OneDrive) and Microsoft – Office 365 (Word, Excel, PowerPoint, Teams)
  • Familiar with various computing platforms, including Macintosh and Windows
  • Able to balance school and work schedules

Preferred Qualifications:

  • Interest in learning about new advances in technology
  • 2+ years of grad school remaining, with interest in continued employment
  • Ability to navigate and utilize University of Oregon/Information Service's documentation systems effectively
  • CINE, J, or other video technology-related majors/minors, and/or experience in: (any)Customer Service Office/Clerical Work; Administrative/Program Management Work; Technical support; Video/Audio/Media Services

Application Procedure:

Applications must include the following:

  • Short cover letter
  • Resume or CV
  • Contact information for three professional references

Application Email: ismediaservices@uoregon.edu

Deadline Date: 05/22/2023

Open Until Filled: Yes
Open Until Filled, Review Begins On: 05/23/2023

Contact Information:

Melodie Moore
Information Services
melodiem@uoregon.edu